KeyMatch Support

Need help with KeyMatch? We're here for you. The fastest way to reach us is by email, and we aim to respond within 2 business days.

Common questions

• Reset your password: use "Forgot password" on the sign-in screen, or visit our password reset page.
• Delete your account: open the app, go to Settings → Account → Delete Account. Your profile and data are removed. You can also email us to request deletion.
• Manage your subscription: Premium subscriptions are billed by the App Store. Manage or cancel them in your device's Settings → Apple ID → Subscriptions.
• Report a user or content: use the report option in the app, or email us at the address above with details.

Policies

For more information, see our Privacy Policy, Terms & Conditions, Community Guidelines, and Child Safety Standards.

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